FAQ PAGE
Frequently Asked Questions (FAQ)
How long does order processing take?
Orders are processed within 2–5 business days (excluding weekends and holidays).
Processing time does not include shipping time.
How long does shipping take?
Delivery times are estimated and depend on the shipping carrier.
Golden K Boutique is not responsible for shipping delays caused by the carrier, weather, or other circumstances beyond our control.
Do you offer returns?
Yes, returns are accepted on unworn, unwashed, and undamaged items with original tags attached.
Return requests must be made within 7 days of delivery.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
What items are final sale?
The following items are final sale and cannot be returned or refunded:
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Sale items
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Clearance items
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Accessories
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Hats
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Bodysuits
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Intimates
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Swimwear
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Gift cards
Do you offer exchanges?
We do not offer direct exchanges.
If you need a different size or item, please return your original purchase and place a new order.
What if my item arrives damaged or incorrect?
Please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.
What if my package is lost or stolen?
Golden K Boutique is not responsible for lost or stolen packages once the carrier marks the order as delivered.
Please contact the shipping carrier for further assistance.
How do I track my order?
Once your order ships, you will receive a tracking number via email.
How does sizing work?
Sizing may vary by brand, style, and fabric.
All measurements are approximate, and fit can vary by body type.
We recommend checking the size chart and product description before ordering.
Can I cancel or change my order?
Orders are processed quickly, so cancellations or changes are not guaranteed.
Please contact us as soon as possible after placing your order.
Do you ship internationally?
At this time, Golden K Boutique ships within the United States only.
How can I contact you?
For any questions, please email us at:
goldenkboutique@gmail.com